Policies

Return Policy

Shipping Policy

Ordering Instructions

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FDA Required Statment

The FDA requires that we tell you that statements made pertaining to the properties or functions of nutritional supplements and herbal products have not been evaluated by the Food and Drug Administration.
All information and products have been complied for general reference and educational purposes only, and is not intended as a means of diagnosing, treating, curing, or preventing any disease in humans or animals. It is not intended, in any way to replace professional physician advice or care for yourself or animals.

It is your responsibility to do the research on Herbal Products, know about them and how they will work for you. There is a lot of information available out there on the Web, Books, Stores and magazines.

If you are pregnant or nursing always consult your physician before using any natural remedy. These products are strong and in certain individuals can cause adverse reactions.

The items we make and sell contain herbs and/or essential oils.
Please use caution before using until you are sure you do not have allergies to any of the ingredients.

The administration of all medications should be taken extremely seriously. Never disregard Doctor or veterinary advice, or delay in seeking it, as a result of information or products provided by Silver Moon Herbals.

We do not make any promises, guarantees or claims as to the effectiveness of any and all products we sell for medicinal, or health purposes.
When purchasing our products you agree that we have no liability for any damages.

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Return Policy:

All returned products must be unopened and Unused. Silver Moon herbals is not responsible for shipping charges incurred on refunds or exchanges if the error is not ours.
If you find a defect, please contact us immediately so we may replace your product. We will replace or refund the defective product and will cover any shipping charges incurred. Your satisfaction is our priority.

Please contact us before returning any product.
Please do not send items to the address on the contact page. Email for correct address for returns.

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Ordering:

To order please find the item you are looking for, and click the Add to cart button.
If you want to add more items click Continue shopping.
Click the Shopping cart icon at the top of any page when you're done.
Orders can be paid by credit card. You do Not need a paypal account.
Review your shopping cart. Then, to pay by credit card without a paypal account, click "Pay with an online bank account, debit or credit card ...."
Fill out your information on the secure form and follow the simple instructions.

We cannot accept phone orders unless special arrangements are made.

Please Email if you have any questions.

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Shipping Policy:

Please note: Orders will ship in 5 - 7 days.
We are a micro business and we do our best but we cannot ship at the speeds of the Big box companies.
Thank you for your understanding.

U.S.A & Canada orders will ship via USPS Priority mail or standard mail.


Due to issues with orders in the past we are no longer shipping Internationally. USA & Canada only.

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Other Stuff:



We reuse/recycle plastics and packaging so finding a bit of herbs in your packing is perfectly normal. ;)
Please help us do our part by recycling the packaging we provide.



If you have a problem, please tell us, so that we may correct it!
If you enjoy our products, please tell us and your friends!

We would be happy to send info to your friends or family. Send us names and e-mails.

CLICK HERE TO ORDER